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Brian Hyde Ltd Privacy policy

This privacy policy explains how we use any personal information we collect about you.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services.  We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions.  Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. Brian Hyde Ltd will not share your information for marketing purposes with other companies. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. We would like to send you information about products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us as sales@brianhyde.co.uk.

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at sales@brianhyde.co.uk.  We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.

Our website and Cookies

This policy covers the use of personal information Brian Hyde Ltd collects when you use brianhyde.co.uk or any other website owned by us.  The policy also gives you information about cookies; about Brian Hyde Ltd itself and third parties' use of cookies; and how you may reject such cookies. From time to time, you will be asked to submit personal information about yourself (eg your name and email address) in order to receive information from us or use the full range of services on this site.  Such services include newsletters, competitions and registration. By entering your details in the fields requested, you enable Brian Hyde Ltd and its service providers to provide you with the services you select.  Whenever you provide such personal information, we will treat that information in accordance with this policy.  When using your personal information Brian Hyde Ltd will act in accordance with current legislation and aim to meet current internet best practice.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org  or www.allaboutcookies.org.  You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to websites owned by Brian Hyde Ltd so when you link to other websites you should read their own privacy policies.

Users 16 and under

If you are aged 16 or under, please get your parent or guardian's permission beforehand whenever you provide personal information on our website. Users without this consent are not allowed to provide us with personal information.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on our website. This privacy policy was last updated on 1 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: by email sales@brianhyde.co.uk